FAQ List

1. Q

   1. Membership registration and personal information modification

   열기

   You can sign up for membership and modify your personal information using the menu on the "My Page" on the website.

   If there is a problem, please contact the customer center (seaweed@k-garimi.co.kr).

   닫기

2. Q

   2. Exchange and refund

   열기

   Refunds by simple change of mind can only be made within 7 days of receiving the product (return shipping cost borne by customers), and if there is a product defect, marking, advertisement, or contract is implemented differently, it can be returned within 3 months or 30 days from the date of knowing it, and the return shipping fee is borne by Garimi Co., Ltd.

   
   

   Exchange/return is restricted in the following cases.

   
   

   If the value of a product is significantly reduced due to the customer's use, time lapse, or some consumption, the product's value is significantly reduced due to loss, omission, damage, or damage to the package, the color or image is different from the actual one, or the customer requests free exchange/return.

   닫기

3. Q

   3. Delivery period

   열기

   In general, you can receive it within one to two business days. In principle, orders made before 4 p.m. on weekdays are sent on the same day. However, there may be some delays due to the delivery company's circumstances.

   닫기

4. Q

   4. Order cancellation

   열기

   You can cancel your order on the "Check Order Details" on the website "My Page".

   
   

   However, you can apply only until the order details are delivered.If there is a problem, please contact the customer center (seaweed@k-garimi.co.kr).

   닫기

5. Q

   5. Bulk order

   열기

   For mass orders, please contact the customer center (Garimi email).

   닫기